What to Do If Amazon or Flipkart Refuses a Refund in India

Find My Vakeel helps people know their legal choices when Amazon, Flipkart, or another online store says no to a refund.

If you're not getting a refund, start by looking at the return and refund rules for the product.

Save all your order information, the invoice, payment receipt, pictures of the product, return history, emails, and any complaint numbers you got from customer service.

Call the customer support team and explain your problem clearly.

If they don't help, use the platform's official process to take your complaint forward.

You can also reach out to the National Consumer Helpline for help.

If the issue isn't settled, you might need to file a complaint with the right Consumer Commission based on your situation.